In many ways, providing a comprehensive benefits package to employees is only half of the battle for employers. Without a proper understanding of how their benefits work or what they should do to take advantage of them, workers will be confused and at as much of a loss as if they didn't have benefits in the first place. Of course, with a little hard work and some research, most employees can figure out how their coverage applies.
That is, except when it comes to benefits summaries. These documents can be the bane of any worker's existence. While summaries should be a clear, concise description of all the benefits that a worker receives, they're often filled with technical jargon and industry terms that make filling out tax forms or applying for loans next to impossible.
However, having an employee benefits consultant on staff will make all the difference when April 15 rolls around. In addition to creating comprehensive benefits packages that employees will appreciate, they can help to explain how the entire package works and what taxes and funds that employees are responsible for contributing. In many ways, having an employee benefit specialist on hand is a benefit unto itself.