In order to help people better understand the Patient Protection and Affordable Care Act, the federal government will elicit the services of nonprofit advocacy groups and so-called "navigators." These healthcare experts will be put in place to assist consumers with any and all health insurance questions they may have regarding coverage, how they should apply and whether they're eligible for subsidies.
However, based on a recent poll conducted by HealthPocket, few people will be seeking out help from these outlets in order to learn more about the healthcare overhaul.
According to the health information plan website, approximately 1,150 adults were surveyed, asking them to give their thoughts about the ACA and where they foresee themselves going to for advice about health insurance. A mere 3 percent of respondents said that they would seek counsel from a navigator or nonprofit organization, such as Enroll America or Organizing for Action.
As for where consumers will turn for advice, most stated that they would go to their health insurer directly, getting in touch with the company or an agent. About 14 percent said they would rely on their doctor or pharmacist and 11 percent stated they'd use the internet. Friends and family were cited by 6 percent of the poll's participants.
"The survey results indicate that considerable work lies ahead for navigators and nonprofit groups seeking to inform consumers' health insurance decisions," said Kev Coleman, head of research and data at HealthPocket. "It is unclear whether consumers' disinclination for obtaining health plan advice from navigators and nonprofits is due to a general lack of awareness regarding these groups or a stronger preference for other sources of guidance."
It's estimated that approximately 30 million Americans do not have health insurance. Supporters for the ACA say that the law will provide increased access to consumers, enabling them to secure the plans they need to finance medical expenses.
