Benefits consultants are tasked with taking pains to ensure employees understand worksite benefits. However, many workers expressed frustration with their human resource system's ability to effectively communicate necessary information when it comes to employee benefits packages, according to Human Resource Executive Online.
A recent Aflac Workforces Report found that 44 percent of workers polled reported that they did not receive enough information about workplace benefits, leaving them unprepared to make a decision regarding benefits.
Furthermore, 27 percent of employees questioned felt that their HR departments were ineffective at communicating necessary information, while another 39 percent stated that their HR representatives were only moderately effective, according to company officials.
HR departments could improve their communication methods by reassessing which forms of communication are most effective in each situation, according to The Hire Authority. Emails can be helpful when small updates need to be announced to a large number of staff members. However, intricate details and wide-sweeping changes may be better communicated in person.
Benefits advisors may also want to consider having more frequent staff meetings, in order to keep information up to date, according to the source. Monthly meetings may not leave enough time to cover topics thoroughly, so HR departments may want to consider initiating weekly, or bi-weekly discussions.
